07 Apr Case Study: Delivering Highly Customised Onsite Training to Large Organisations
Training over 100 cleaning staff across multiple sites without disrupting daily operations is a major challenge....
07 Apr Case Study: Training Trainers to Deliver High Quality Training Onsite
The problem laid out before our customer is one that is shared amongst many cleaning and maintenance companies: how do you deliver specific and targeted training to many different and...
24 Feb Understanding Attitudes to Risk in Cleaning: A Crucial Element of Workplace Safety
Understanding attitudes to risk in cleaning is not just about numbers and procedures; it's largely about people. By acknowledging the subjective nature of risk perception and addressing the factors that...
23 Jan Root Cause Analysis in Cleaning Service Failures
When cleaning services fail to meet expectations, there's often an instinctive rush to address what's immediately visible—a dirty floor gets mopped again, a missed area gets cleaned, or a complaint...
23 Jan When Training Is (and Isn’t) the Answer to Cleaning Performance Issues
Posted at 10:36h
in Cleaning Quality, Health & Safety, Staff Development, Train-the-Trainer, Training
Whilst training undoubtedly serves as a valuable tool for improving service quality and maintaining standards, it isn't always the appropriate solution. In fact, defaulting to training without proper analysis can...
29 Apr Corrective Solutions to Improve Standards in Cleaning
Many organisations struggle with upholding consistent cleaning standards, often leading to dissatisfied employees and visitors, and customer complaints. The fallout of which, if not resolved, frequently leads to a damaged...
18 Apr A Guide to Correct Cleaning and Maintenance of Your Wool Carpet
Wool is still the material of choice for carpets and has been for centuries, even with the advent of synthetic fibres. Wool is naturally designed to be highly durable, inherently...
26 Mar Cleaners and Housekeepers in Homes with Vulnerable Individuals
Domestic cleaners and housekeepers play a hugely important role in the health and safety of vulnerable people in their own homes. Their vital role is in maintaining a clean, safe...
12 Mar Keeping Clean and Staying Safe: Essential Health and Safety Training for Cleaning Staff
To empower cleaning staff with the knowledge and skills they need to carry out their duties effectively and safely, we have just launched a major update to our comprehensive ‘Introduction...
20 Dec Promoting Safe Working Practices: The Importance of Good Manual Handling in the Cleaning Industry
Through our experience and knowledge of the cleaning industry, we offer a manual handling and safe working practices training that is completely designed to address and reduce the risks of...