An operations manual sounds like just another management document that once written never sees the light of day. Just another document to fulfil the quality management systems requirements as set...
We provided onsite training to a well-known organisation based in central London with many employed cleaners. It became immediately apparent during the training sessions that some of the cleaning staff...
People with learning disabilities are often stigmatised, labelled as “slow” or “lazy”, or just simply forgotten and ignored in the workplace. Many adults with learning disabilities were never diagnosed and...
From a homeowner to hotel housekeeper, reputation and image is everything. The image that the customer ‘sees’ does not start the moment they step into the establishment – that first...
Workplace capability assessments – assessing physical capability following illness or injury as part of a return to work process Skills assessment – assessing both physical cleaning skills and techniques and knowledge...
The 2 metre social distancing rule dominates the prevailing legal and advisory guidance issued by governments world-wide. This rule is based on the well established research that assumes respiratory viruses...
We started with the marketing of disinfectants as being labelled as a percentage reduction, and we said that 99.9% reduction sounded like it was almost 100%. However, we now know...
Browse any supermarket line of kitchen and bathroom cleaners and you will notice a common theme in their marketing – “kills 99.9% of bacteria”, usually followed by an asterisk exclaiming...
At the end of December 2019 several cases of acute respiratory syndrome were reported in Wuhan City, China. It was very quickly identified as a new coronavirus, or severe acute...
In these unprecedented times of lockdown by virtue of an infectious agent, cleaning has seemingly taken a step to the side, although that is to be expected as organisations have...