09 Mar Handbook for Cleaners
New to Cleaning Masterclass is a handy A5 printed handbook (with a digital download option) designed to give the cleaner or housekeeper all the practical cleaning essential principles and practices...
03 Feb Neglect breeds neglect: how falling standards start with the little things
Imagine for a moment that that an ever-so-small slip in standards started to occur, say dirt left in the corners. This slip doesn’t happen overnight but over a longer period...
11 Jan Train To Clean: Understanding the Four Critical Cleaning Roles
Cleaning is often seen and treated as peripheral service to an organisation, it is a service that lurks in the background and only rears its head if there is a...
04 Aug Developing highly customised in-house (internal) training courses
If you are looking to improve and expand the abilities (competencies) of your staff to meet the needs and priorities of your organisation, then look no further than designing training...
15 Jun Operations Manuals for Cleaning Services and Businesses
An operations manual sounds like just another management document that once written never sees the light of day. Just another document to fulfil the quality management systems requirements as set...
12 Jun Visually-focused Cleaner Training Manual
We provided onsite training to a well-known organisation based in central London with many employed cleaners. It became immediately apparent during the training sessions that some of the cleaning staff...
12 Jun Skills Development for People with Learning Disabilities in the Workplace
People with learning disabilities are often stigmatised, labelled as “slow” or “lazy”, or just simply forgotten and ignored in the workplace. Many adults with learning disabilities were never diagnosed and...
14 Aug Training Assessments
Workplace capability assessments – assessing physical capability following illness or injury as part of a return to work process Skills assessment – assessing both physical cleaning skills and techniques and knowledge...
26 Jun Surface Contamination from Airborne Transmission Of COVID-19
The 2 metre social distancing rule dominates the prevailing legal and advisory guidance issued by governments world-wide. This rule is based on the well established research that assumes respiratory viruses...
08 Jun Part 2: Reduction of Viable Bacteria Using Biocides
We started with the marketing of disinfectants as being labelled as a percentage reduction, and we said that 99.9% reduction sounded like it was almost 100%. However, we now know...