Starting a new cleaning business is quite an anxious but an exciting time. However, the new business owner is faced with a few problems: cash flow is tight until there is a regular turnover and the new cleaning staff have no working experience in the new business. As the business owner you know how important reputation is and how important customer satisfaction is.

You want to make sure that all cleaners are trained to how you want them to act and to the cleaning standards you expect them to achieve. Our Cleaning Instruction Cards are ideal in this situation as a cost effective way to deliver training to the cleaners as part of your own cleaning operations documentation. The cards can be used by supervisors to provide the initial induction training to new staff on location and then periodic refresher training.

All cleaning businesses and organisations employing cleaners will at some point have cleaning staff with a wide range of experience working in the organisation, anything from a few days to several years, even decades. This situation brings many problems, notably the resistance to change and the spread of bad habits.

The most common solution is to institute a single training programme that covers all staff regardless of experience, and an assessment programme to ensure bad habits don’t creep back in. Our Cleaning Instruction Cards are ideal in this situation as a custom package of cards provide clear instructions in all the areas the staff work in and all the techniques they use to clean. These cards can be used by your own trainers to create your own internal training sessions.

Staff handbooks are quite common for agency and employed cleaning staff, mainly in domestic and housekeeping work. Handbooks provide a convenient way for the organisation to give all important employment information, important emergency details, and company policy and rules.

More often than not the handbook is read once and then left in a cupboard, not to be seen again. Some handbooks are digital now accessible through an online staff portal. Either way, it’s a wasted opportunity. Our Cleaning Instruction Cards are ideal in either printed or as a digital download to deliver concise practical knowledge and instruction that can be tailored to the exact needs of the organisation.

Cleaning is a highly practical skill that is developed through instruction-demonstration-practice-evaluation process. The more this takes place on location or ‘on-the-job’ in a controlled and repeated way, the more successful the training will be.
Our Cleaning Instruction Cards provide the trainer with all the practical knowledge and instruction they need in a logical way, but we can also supply optional trainer guidance to help them plan and develop training sessions. These cards with our Train-the-Trainer course and 12 months support for new trainers will get your internal training programme off to a great start.

Cleaning franchises, especially domestic cleaning franchises, are one of the most popular and successful franchises. What attracts prospective franchisees are the low initial costs and relatively low running costs, with the promise of a high return. However, the franchise is only as good as the quality of the cleaning work, and this is where a great many cleaning franchises fall short – Our Cleaning Instruction Cards solve this problem. The cards can be branded and added to the franchise operations manual, and then used by internal trainers to provide regular training sessions.