Cleaning serves a critical role in any organisation as its primary role serves to provide and maintain a clean and safe environment for all staff, visitors and customers. It goes without saying that customers are the lifeblood of any organisation and so good cleaning standards create a positive first and lasting impression for visitors and customers and provides a pleasant working environment for staff.

However, many organisations struggle with upholding consistent cleaning standards, often leading to dissatisfied employees and visitors, and customer complaints. The fallout of which, if not resolved, frequently leads to a damaged reputation. This onsite service is designed to address these challenges head-on, providing a complete solution to remedy failing cleaning standards and equip your cleaning staff with the knowledge and skills necessary to deliver exceptional cleaning standards, consistently.

We understand the complexities involved in commercial cleaning practices and we understand the expectations and perception of customers, which is why we offer a targeted training solution to correct failing cleaning standards and improve efficiency.

Step 1: Training Needs Audit
Our process begins with a thorough training needs audit. During this stage, we will assess your current cleaning practices, cleaning specification, documentation, identify areas for improvement, and pinpoint the specific skills and knowledge gaps within your cleaning staff. This audit ensures that our recommended program is precisely tailored to address your organisation’s unique challenges and requirements.

Why are cleaning standards failing?
There is always a reason why cleaning standards are failing, but it’s not always the obvious one – the fault of the cleaning staff. To provide corrective solutions to improve standards it’s important to find the cause – this is the most important step. If the staff are using ineffective equipment, you cannot expect them to improve and deliver the standards you require.

Step 2: Customised On-Site Training

Armed with the insights gained from the Training Needs Audit, we will develop and deliver a customised and targeted on-site training program for your cleaning staff. Our training covers a wide range of topics, including:

• Essential principles of cleaning
• Effective and efficient practical use of cleaning products and equipment
• Health and safety and personal protective equipment (PPE)
• Attention to detail
• Specialist skills
• Continuous improvement and quality control
• Team working

Contact us today to schedule your On-Site Cleaning Training and take the first step towards improving your cleaning standards. We are ready to work with you to create a customised training program that meets your specific needs and exceeds your customers expectations.