14 Jun 4-Stage Guide to Teaching Practical Exercises
In this resource, taken from our Train-the-Trainer course, we look at the structure of teaching practical skills in a controlled environment...
19 May The Train-the-Trainer Way: Developing a highly motivated and capable cleaning workforce
The key advantage of the train-the-trainer way is its effectiveness to disseminate the right skills and knowledge to the right people at the right time within an organisation – all under the control of the organisation. All this can be achieved at scale, even across...
04 May The 6 Links in the Chain of Infection: How Cleaning and Sanitising Plays a Vital Part In the Chain of Infection
Cleaning and sanitising as a distinct two-step process is the key step in effective infection control. in order to understand how cleaning and sanitising is effective, we need to briefly examine how a microorganism migrates to a susceptible host. ...
12 Apr A New Approach to Cleaner Training
Research shows that on average students forget around 70-75% of the content within a day. How can we encourage students to retain the knowledge they have learnt?...
09 Mar Handbook for Cleaners
New to Cleaning Masterclass is a handy A5 printed handbook (with a digital download option) designed to give the cleaner or housekeeper all the practical cleaning essential principles and practices they need to ensure cleaning is completed with the upmost regard for quality in the...
11 Jan Train To Clean: Understanding the Four Critical Cleaning Roles
Cleaning is often seen and treated as peripheral service to an organisation, it is a service that lurks in the background and only rears its head if there is a problem. Cleaning is a very much an underappreciated service, but it is such a critical...
04 Aug Developing highly customised in-house (internal) training courses
If you are looking to improve and expand the abilities (competencies) of your staff to meet the needs and priorities of your organisation, then look no further than designing training plans through performance development planning. ...
15 Jun Operations Manuals for Cleaning Services and Businesses
An operations manual sounds like just another management document that once written never sees the light of day. Just another document to fulfil the quality management systems requirements as set out in ISO 9001. While this is largely true for company policy documents and mission...
12 Jun Visually-focused Cleaner Training Manual
We provided onsite training to a well-known organisation based in central London with many employed cleaners. It became immediately apparent during the training sessions that some of the cleaning staff struggled with the existing written cleaning instruction and safety guides issued by the organisation....
12 Jun Skills Development for People with Learning Disabilities in the Workplace
People with learning disabilities are often stigmatised, labelled as “slow” or “lazy”, or just simply forgotten and ignored in the workplace. Many adults with learning disabilities were never diagnosed and would often struggle with “traditional” classroom-based workplace training, that is simply not appropriate for them....