What is the end goal of your cleaning work? It is to meet the expectations and needs of the customer by providing a quality cleaning service, but how do you know you have reached the goal? How do you know you have achieved customer satisfaction?...
Cleaning is a critical part of any business, in any industry, either directly or indirectly. It is easy to imagine the repercussions that would follow to health if cleaning was so poor, or stopped altogether, in a hospital; but imagine the repercussions to any other...
Are you up to date with your cleaning? Here’s why you may not be, even if you think you are: “We thought we knew everything we needed to know about cleaning, you helped us see how wrong we were” “I’ve been to many classes and seminars before,...