"The first thing the customer sees is the last thing the housekeeper sees." For a holiday homeowner, Airbnb host, property management or hotelier, reputation and image is everything. With the advent of online reviews and social media, negative experiences can spread widely in moments. Repairing...

Quality calls on cleaning staff to be attentive, to notice things, to be observant, not just a bystander, but to be an active member. A true reflection of quality and continuous improvement is to be proactive and go beyond ticking off cleaning tasks on a...

We offer two practical and completely cleaning-based COSHH training courses, one for supervisors and managers and the other one for cleaners. Supervisors and managers are required to assess the risk of the cleaning chemicals and put into place safe systems of work. Cleaners are required...

During the summer holiday period in the UK we were asked to provide onsite training to in-house housekeeping and cleaning staff, to a number of state run and private schools. Any holiday period (summer break or end of term) is ideal for cleaning teams to...

The complete internal trainer’s system is based around our Train-the-Trainer course which is specifically designed to teach someone how to design and develop practical-based, cleaning-based courses. But we don’t stop there, we don’t just leave you once you have completed the course....

School cleaning is a tough. School cleaners are the forgotten army of workers that keep the school running. They ensure that school is safe for children and staff to use, and they make the school a pleasant place to study and work in. ...

Research shows that on average students forget around 70-75% of the content within a day. How can we encourage students to retain the knowledge they have learnt?...

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