A New Approach to Cleaner Training
Research shows that on average students forget around 70-75% of the content within a day. How can we encourage students to retain the knowledge they have learnt?...
12 April, 2022
Handbook for Cleaners
New to Cleaning Masterclass is a handy A5 printed handbook (with a digital download option) designed to give the cleaner or housekeeper all the practical cleaning essential principles and practices they need to ensure cleaning is completed with the upmost regard for quality in the...
09 March, 2022
Train To Clean: Understanding the Four Critical Cleaning Roles
Cleaning is often seen and treated as peripheral service to an organisation, it is a service that lurks in the background and only rears its head if there is a problem. Cleaning is a very much an underappreciated service, but it is such a critical...
11 January, 2022
Developing highly customised in-house (internal) training courses
If you are looking to improve and expand the abilities (competencies) of your staff to meet the needs and priorities of your organisation, then look no further than designing training plans through performance development planning. ...
04 August, 2021
Operations Manuals for Cleaning Services and Businesses
An operations manual sounds like just another management document that once written never sees the light of day. Just another document to fulfil the quality management systems requirements as set out in ISO 9001. While this is largely true for company policy documents and mission...
15 June, 2021
Visually-focused Cleaner Training Manual
We provided onsite training to a well-known organisation based in central London with many employed cleaners. It became immediately apparent during the training sessions that some of the cleaning staff struggled with the existing written cleaning instruction and safety guides issued by the organisation....
12 June, 2021
Skills Development for People with Learning Disabilities in the Workplace
People with learning disabilities are often stigmatised, labelled as “slow” or “lazy”, or just simply forgotten and ignored in the workplace. Many adults with learning disabilities were never diagnosed and would often struggle with “traditional” classroom-based workplace training, that is simply not appropriate for them....
12 June, 2021
Training Assessments
Workplace capability assessments – assessing physical capability following illness or injury as part of a return to work process Skills assessment – assessing both physical cleaning skills and techniques and knowledge in cleaning and hygiene practices. Pre training assessments – conducting a training needs analysis to identify...
14 August, 2020
Coronavirus (COVID19) & SARS Guidance
At the end of December 2019 several cases of acute respiratory syndrome were reported in Wuhan City, China. It was very quickly identified as a new coronavirus, or severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). SARS-CoV-2 is a new strain of coronavirus that has not...
17 May, 2020
After lockdown are you ready for next phase in cleaning?
In these unprecedented times of lockdown by virtue of an infectious agent, cleaning has seemingly taken a step to the side, although that is to be expected as organisations have effectively shut their doors to customers. However, as the restrictions start to ease around the...
06 May, 2020