Imagine for a moment that that an ever-so-small slip in standards started to occur, say dirt left in the corners. This slip doesn’t happen overnight but over a longer period of time, it creeps up and stays – this is the ‘broken window’. Over time...
Cleaning is often seen and treated as peripheral service to an organisation, it is a service that lurks in the background and only rears its head if there is a problem. Cleaning is a very much an underappreciated service, but it is such a critical...
If you are looking to improve and expand the abilities (competencies) of your staff to meet the needs and priorities of your organisation, then look no further than designing training plans through performance development planning. ...
An operations manual sounds like just another management document that once written never sees the light of day. Just another document to fulfil the quality management systems requirements as set out in ISO 9001. While this is largely true for company policy documents and mission...
We provided onsite training to a well-known organisation based in central London with many employed cleaners. It became immediately apparent during the training sessions that some of the cleaning staff struggled with the existing written cleaning instruction and safety guides issued by the organisation....
People with learning disabilities are often stigmatised, labelled as “slow” or “lazy”, or just simply forgotten and ignored in the workplace. Many adults with learning disabilities were never diagnosed and would often struggle with “traditional” classroom-based workplace training, that is simply not appropriate for them....
Workplace capability assessments – assessing physical capability following illness or injury as part of a return to work process Skills assessment – assessing both physical cleaning skills and techniques and knowledge in cleaning and hygiene practices. Pre training assessments – conducting a training needs analysis to identify...
The 2 metre social distancing rule dominates the prevailing legal and advisory guidance issued by governments world-wide. This rule is based on the well established research that assumes respiratory viruses are transmitted via contaminated droplets during exhalation, either as a normal process or more forcefully...
We started with the marketing of disinfectants as being labelled as a percentage reduction, and we said that 99.9% reduction sounded like it was almost 100%. However, we now know that unchecked bacteria can grow into enormous populations numbering into the millions, billions and trillions...
Browse any supermarket line of kitchen and bathroom cleaners and you will notice a common theme in their marketing – “kills 99.9% of bacteria”, usually followed by an asterisk exclaiming that the product will kill up to 99.9% if used exactly as dictated under ideal...