Disputes with External Cleaning Contractors
There were two almost identical cases completely independent of each other that involved disputes between the contracting organisation and the cleaning contractors. ...
27 April, 2023
Insights: Latest Articles and Free Resources
End of Tenancy Cleaner Training Course
The end of tenancy cleaning course is designed to meet the wide variety of circumstances professional cleaners face in the rental and lease markets, everything from hazardous clean up after illegal activity or a death to high value luxury rental properties...
21 April, 2023
Lack of Cleaning the Cause of an Accident
We were instructed to investigate the cause of a pupil slipping on a main corridor in a large school. Although the incident thankfully didn’t result in serious injuries, it was sufficiently serious to warrant a hospital visit....
27 February, 2023
5-Star Quality Hospitality and Housekeeping Training
"The first thing the customer sees is the last thing the housekeeper sees." For a holiday homeowner, Airbnb host, property management or hotelier, reputation and image is everything. With the advent of online reviews and social media, negative experiences can spread widely in moments. Repairing...
20 February, 2023
Taking The Initiative
Quality calls on cleaning staff to be attentive, to notice things, to be observant, not just a bystander, but to be an active member. A true reflection of quality and continuous improvement is to be proactive and go beyond ticking off cleaning tasks on a...
10 February, 2023
Internal Disputes Between Staff and Management
We were instructed by a prominent private school in London to ascertain the nature of complaints from suspected poor cleaning standards...
27 January, 2023
Room or area cleaning during suspected or confirmed cases of Group A streptococcus (GAS) in schools and other general facilities
Group A strep bacteria are very contagious. The mode of transmission for Group A strep bacteria are predominantly direct person to person contact in droplets expelled through coughing and sneezing. ...
08 December, 2022
COSHH Training for Cleaners and Housekeepers
We offer two practical and completely cleaning-based COSHH training courses, one for supervisors and managers and the other one for cleaners. Supervisors and managers are required to assess the risk of the cleaning chemicals and put into place safe systems of work. Cleaners are required...
18 October, 2022
School Cleaning Teams
During the summer holiday period in the UK we were asked to provide onsite training to in-house housekeeping and cleaning staff, to a number of state run and private schools. Any holiday period (summer break or end of term) is ideal for cleaning teams to...
03 October, 2022
Training Internal Trainers to Deliver High Quality Practical Cleaner Training
The complete internal trainer’s system is based around our Train-the-Trainer course which is specifically designed to teach someone how to design and develop practical-based, cleaning-based courses. But we don’t stop there, we don’t just leave you once you have completed the course....
28 September, 2022