When cleaning services fail to meet expectations, there's often an instinctive rush to address what's immediately visible—a dirty floor gets mopped again, a missed area gets cleaned, or a complaint gets quickly resolved. This reactive approach, whilst temporarily satisfying, typically leads to a cycle of...

Whilst training undoubtedly serves as a valuable tool for improving service quality and maintaining standards, it isn't always the appropriate solution. In fact, defaulting to training without proper analysis can waste valuable time and resources, demoralise staff, and leave the root causes of problems unaddressed....

Domestic cleaners and housekeepers play a hugely important role in the health and safety of vulnerable people in their own homes. Their vital role is in maintaining a clean, safe and hygienic environment for individuals who may be recovering from surgery, discharged from hospital, end-of-life...

We offer two practical and completely cleaning-based COSHH training courses, one for supervisors and managers and the other one for cleaners. Supervisors and managers are required to assess the risk of the cleaning chemicals and put into place safe systems of work. Cleaners are required...

During the summer holiday period in the UK we were asked to provide onsite training to in-house housekeeping and cleaning staff, to a number of state run and private schools. Any holiday period (summer break or end of term) is ideal for cleaning teams to...

Cleaning in the workplace plays an incredibly important role in controlling and preventing the spread of an infection – Cleaning is the front line in the war on infection....

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