What is the end goal of your cleaning work? It is to meet the expectations and needs of the customer by providing a quality cleaning service, but how do you know you have reached the goal? How do you know you have achieved customer satisfaction?...
Training is a powerful tool with which we can use to shape and mould cleaning staff into a model that best contributes to the overall success of the business. But, the perfect model doesn’t exist in the market, the mould has to be crafted and...
Maintaining a clean and hygienic environment is crucially important in veterinary practices. As medical facilities that care for animals, veterinary practices must prioritise infection control to safeguard the health of both animals and humans. Effective cleaning and disinfection practices play a vital role in preventing...
The Commercial Kitchen Cleaning training course is designed to provide participants with the necessary knowledge and skills to maintain a clean, hygienic, and safe environment in a commercial kitchen setting. This comprehensive course covers essential cleaning and disinfection techniques, proper handling of cleaning chemicals and...
The Practical Cleaning Supervisor Training course is a course designed to equip new and experienced cleaning supervisors with the practical skills and knowledge needed to effectively manage cleaning staff and operations and be a leader to influence and promote improvements...
The most common surface material used in commercial kitchens is Stainless Steel, it’s chosen for its toughness, compatible to wide temperature ranges, resistant to cleaning and naturally occurring chemicals, and its hygienic qualities. However, Stainless Steel is resistant to chemicals, but not chemical proof, there’s...
We have conducted hundreds of informal and formal cleanliness and hygiene audits in many different organisations, everything from homes to hospitals. One of the most common observations we have documented is the lack of consistent cleaning standards in bathrooms....
There were two almost identical cases completely independent of each other that involved disputes between the contracting organisation and the cleaning contractors. ...
The end of tenancy cleaning course is designed to meet the wide variety of circumstances professional cleaners face in the rental and lease markets, everything from hazardous clean up after illegal activity or a death to high value luxury rental properties...
We were instructed to investigate the cause of a pupil slipping on a main corridor in a large school. Although the incident thankfully didn’t result in serious injuries, it was sufficiently serious to warrant a hospital visit....