Updated for 2021! The train-the-trainer course is a full and complete course specifically designed for cleaning team leaders or cleaning supervisors/managers looking to develop and deliver practical internal training courses to their cleaners. The course starts by assuming no previous teaching experience and shapes the student to become a professional trainer. Having a trained trainer in-house is a highly cost effective way to deliver highly specific cleaning staff training, from just a single lesson to one person or an entire training course across the organisation.
This training is ideal for you if:
Cleaning companies wanting to train their cleaners
Facility Management companies wanting to train their cleaning staff
In-house cleaning teams (public and private sector)
Charities and Social Enterprise companies looking to train people to improve employability
Large organisations wanting to train their cleaning staff anywhere in the world
Cleaning Franchisors and Franchisee wanting to add cleaner training to their cleaning franchise operations
By the end of this course you will be able to:
Explain the role memory plays in the learning process
Explain and demonstrate the way information is retained
Explain and demonstrate with examples the typical learning process (cycle)
Identify the characteristics, advantages and disadvantages of the two broad trainer types
Describe when to use each trainer type effectively and when to find a balance
Explain the importance of good communication skills
Demonstrate good body language
Identify common barriers students face to learning and examples of how to reduce these barriers to learning
Demonstrate the ability to assess learning needs
Create and deliver a short lesson (practical or theoretical) evidencing all 5 steps of the training cycle
Role of memory in learning, how memory works and retaining memories
Learning Cycle - how everyone learns
The training cycle
Assess and analyse individual and workplace needs
Understanding and developing key competences
Developing Learning Objectives
Design and Develop the Training Program
How to deliver the lesson
Evaluating your teaching and evaluating your students
Understanding adult learners, their motivation and reluctance to learning
Common barriers to learning
Handling difficult students
Understanding group behaviour
“Why don’t they do what they are supposed to do?”. Using training as a tool to intervene and correct attitude and behavioural problems
Understanding what influences job performance
How to use training to create a customised action plan
The course is assessed by answering a set of written questions and completing an assignment. The assignment is designed to assess your understanding of creating a practical lesson. It requires the student to submit a written lesson plan with learning objectives and their own assessment criteria for the skill or topic of their choosing.
The Train-the-Trainer course teaches someone how to develop and deliver any practical or theoretical lesson, but as an extra help for new trainers we have created a companion document that provides specific and detailed guidance covering all the essential skills cleaners need to be a safe and productive team member. This guidance covers approximately 95% of all practical cleaning skills used in the workplace.
The essential skills guidance is divided into 3 parts: essential safety guidance, essential cleaning skills and essential cleaning planning skills. All three parts cover virtually all cleaning activities that fall within commercial and domestic cleaning services and general janitorial cleaning.
The essential health and safety knowledge is presented in a clear and concise form
The essential knowledge is presented in an easy-to-understand form with accompanying graphics
All the essential cleaning and planning skills are presented with learning objectives, key points and assessment criteria
In addition to learning objectives, key points and assessment criteria, detailed lesson planning and preparation is presented with guidance in how to deliver the lesson.
This course is also perfect for domestic cleaning companies, housekeepers, small hotels and holiday homes, where a high standard of cleaning and appearance is expected without question; the lack of good cleaning can ruin the reputation and break the business.
An introduction in good cleaning practices and promoting the highest standards to cleaning staff working in offices and general facilities.
Cleaner training in cleaning and hygiene in social and residential care homes, nursing homes and retirement homes.
Cleaner training in cleaning and hygiene in hospitals and other medical facilities
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