Cleaning & Infection Control in General Facilities Training Course

Good Cleaning Practice

The Cleaning & Infection Control in General Facilities Training Course

Cleaner Training Re-invented


Infections can have such a huge impact on an organisation. As we have seen in the COVID19 pandemic in early 2020, outbreaks can effectively shut down an organisation. Even the annual outbreaks of food poisoning or Flu can cause tremendous harm to the organisation and to the staff and customers. Following an outbreak, how do you handle the cleaning and disinfection? What do you do about cleaning and infection control after the initial deep clean has taken place?


Combining international guidance on infection control and best practice in cleaning, this course teaches cleaners and managers the principles and practice of cleaning and infection control in general facilities, like offices, schools, hospitality and retail environments.


This course is designed to address two vitally important aspects of cleaning and infection control: routine cleaning and disinfection and one-off whole room decontamination. The key to understand effective infection control is to understand that both day-to-day and one-off decontamination works together: routine infection control reduces the likelihood of outbreaks happening in the first place and provides a way to prevent an outbreak reoccurring once whole room decontamination has taken place.


All your tutors and course developers are all professional cleaners and cleaning consultants with many years (20+ years) of practical and professional cleaning experience in a very wide range of industries.

What You Will Get From The Course

Throughout this course students are taught to think and plan cleaning and infection control, rather than approach the tasks blindly from a set of instructions. This enables the student to take a systematic and professional approach in all aspects, and importantly, a fully integrated approach to cleaning and infection control.

Ideal For:

Organisations in the cleaning industry wishing to retrain or expand on their staff training

Individuals coming into the cleaning industry without any prior knowledge of cleaning

Cleaning companies wishing to train their cleaners

Facility Management companies wanting to train their cleaning staff

In-house cleaning teams wishing to make provision for infection control and be able to provide decontamination

Charities and Social Enterprise organisations looking after vulnerable people and post-outbreak decontamination

Cleaning teams responsible for COVID19, Norovirus or other infecious outbreak decontamination

Course Syllabus

Understand how to work to and develop an entire cleaning system


1. Principles of Infection Control

  1. Introduction to the Principles of Infection Control
  2. Pillars of Infection
  3. Chain of Infection
  4. Link 1 – A microorganism
  5. Link 2 – Reservoirs of Infection
  6. Link 3 – The path by which a microorganism leaves its reservoir
  7. Link 4 – Mode of transmission from person to person
  8. Link 5 – Path of entry
  9. Link 6 – Susceptible hosts
  10. What is Disinfection, Sterilisation and Sanitisation?
  11. Cleaner Disinfectant Products
  12. Infection Control Summary

2. Infections

  1. Infections Introduction
  2. Staphylococcus aureus
  3. Vancomycin-Resistant Enterococci (VRE)
  4. Clostridium difficile (C. difficile)
  5. Tuberculosis
  6. Norovirus
  7. Blood-Borne Viruses
  8. Epidemic Infections (Influenza, SARS, Coronavirus)

3. Health & Safety

  1. Health and Safety Introduction
  2. Personal Hygiene and Illness
  3. Hand Hygiene
  4. Personal Protective Equipment (PPE)
  5. Donning and Removing Personal Protective Equipment (PPE)
  6. Slips, Trips and Falls
  7. Working at Height
  8. Manual Handling
  9. Safe Working Practices
  10. Chemicals
  11. Colour-coding
  12. Electrical Equipment Safety
  13. Electrically powered Equipment Safety Guidance
  14. Care in the Use of Cleaning Machinery
  15. Hazards to Health
  16. Reporting and Recording Incidents

4. Cleaning Principles & Planning

  1. Essential Cleaning Planning Introduction
  2. Steps 1 & 2 – Zone Cleaning
  3. Impact of Cleaning
  4. Steps 3a to c – Zone Cleaning
  5. Step 3d – Good Cleaning Standards
  6. Step 4 – Room Cleaning Plans
  7. Step 4 – Room Cleaning Plans 2
  8. Step 5 – Reviewing & Feedback

5. Essential Cleaning Techniques

  1. Cleaning Techniques Introduction
  2. Wet Cleaning
  3. Damp Cleaning & Dusting
  4. Wet Mopping
  5. Dry Sweeping
  6. Vacuum Cleaning
  7. High-Level Cleaning
  8. Windows
  9. Equipment and Fixtures

6. Additional Cleaning Techniques

  1. Descaling
  2. Stain Removal
  3. Floor Scrubbing/Stripping
  4. Floor Sealing
  5. Floor Polishing
  6. Carpet Cleaning
  7. Steam Cleaning
  8. Washable Walls

7. Whole Room Decontamination

  1. Preparation for Decontamination
  2. The Cleaning Service Delivery Cycle
  3. Define Objectives and Outcomes
  4. Assess and Analyse Needs
  5. Risk Assessments
  6. Design and Develop the Plan
  7. Cleaning & Decontamination Order
  8. Chemical Vapour & UV light Decontamination
  9. UVC Decontamination Technology
  10. Chemical Vapour Decontamination Technology (cold and thermal fogging)
  11. Whole Room Decontamination Process

8. Hazardous Waste Handling

  1. Sharps
  2. Handling Hazardous Waste
  3. Handling of Linen, Curtains and Soft Furnishing

Ready To Start?

Single User


Multi Users

£36 / Person

10+ Users

Contact Us

Group Purchasing?

Discounts are automatically applied, simply add the number of trainees in the quantity box

Is this right for you?

Any Questions?

What Else Do I Get?

Every student gets:

Online Expert Support

Expert help is on-hand to answer any question you have

6 Months Access

Full 6 months access to the course materials even after you have finished

Fully Certificated

Receive a certificate upon successful completion of the course

Are you training your staff?

In addition, every organisation gets:

Group Purchasing

Discounts apply to group purchases, simply enter the number of trainees in the quantity box

Free Supervisor Role

With 5 or more trainees from one organisation, a free extra account for a supervisor who can oversee the progress of their staff

Certified & Accredited

Where will this take you?

You will receive a personalised certificate (1 per user), each with a unique certification number. The certificate can be validated by simply contacting us.

You will be entitled to use the title of certified Cleaning Masterclass cleaner.

Course Delivery

Completely Online: flexible, convenient and cost effective

The course is delivered through our own custom-built online training centre. Online learning is flexible, convenient and cost effective for the trainee and for companies seeking to train a number of staff members.

Learn more about the advantages and benefits of our online learning…
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