Good Cleaning Practice

The Cleaning and Infection Control Training Course

Cleaner Training Re-invented


Combining international advice provided by The Centers for Disease Control and Prevention (CDC), the World Health Organisation (WHO) and the UK NHS National Cleaning Standards, this course teaches healthcare workers and managers the fundamental principles and application of cleaning and infection control prevention in all healthcare and clinical settings.
All your tutors and course developers are all professional cleaners and cleaning consultants with many years (20+ years) of practical and professional cleaning experience in a very wide range of industries.

What You Will Get From The Course

Throughout this course students are taught to think and plan cleaning and infection control, rather than approach the tasks blindly from a set of instructions. This enables the student to take a systematic and professional approach in all aspects, and importantly, a fully integrated approach to cleaning and infection control.

Ideal For:

Individuals coming into the cleaning industry without any prior knowledge of cleaning

Individuals already in the industry wanting to retrain or expand on their training

Cleaning companies wanting to train their cleaners

Facility Management companies wanting to train their cleaning staff

In-house cleaning teams (public and private sector) within the NHS, surgeries, Hospitals, clinics, Veterinary and animal hospitals and healthcare services

Charities and Social Enterprise companies looking after vulnerable people

Large organisations wanting to train their cleaning staff anywhere in the world

Ready To Start?

Course Syllabus

Understand how to work to and develop an entire cleaning system


1. Principles of Infection Control

  1. Introduction to the Principles of Infection Control
  2. What is Cleaning?
  3. What is Disinfection, Sterilisation and Sanitisation?
  4. Disinfection Types
  5. The Need for Cleaning Standards
  6. Chain of Infection

2. Preparation and Precautions

  1. Introduction to Preparation and Precautions
  2. Personal Hygiene and Illness
  3. Personal Protective Equipment (PPE)
  4. Colour-coding
  5. Introduction to Practical Cleaning in Healthcare Properties

3. Cleaning Practice and Principles

  1. Stage 1 – LOOK
  2. Stage 2 – Zone Cleaning
  3. Stage 3 – Cleaning Techniques (DO)
  4. Cleaning Techniques – Wet Cleaning By Hand
  5. Cleaning Techniques – Damp Cleaning by Hand
  6. Cleaning Techniques – Damp Dusting of Floors
  7. Cleaning Techniques – Wet Cleaning on Floors
  8. Cleaning Techniques – Floor Buffing & Floor Scrubber-Drier Cleaning
  9. Cleaning Techniques – Disinfecting a Surface
  10. Cleaning Techniques – Wall Cleaning
  11. Cleaning Techniques – Vacuum and Carpet Cleaning
  12. Glass and Window Cleaning
  13. Cleaning Techniques – De-scaling
  14. Cleaning Techniques – Steam Cleaning
  15. Stage 4 – Review

4. Waste Management

  1. Introduction to Waste Management
  2. Handling Hazardous Waste
  3. Good Cleaning and Disinfection Principles
  4. Sharps Management
  5. Handling of linen, Curtains and Soft Furnishing

5. Room and Area Cleaning

  1. Room and Area Cleaning Introduction
  2. Risk
  3. Functional Risk Categories
  4. Minimum Cleaning Frequencies
  5. General Room Cleaning Plan
  6. Isolation Room Cleaning Plan
  7. Vacated Room Cleaning Plan
  8. Washroom and Toilet Cleaning Plan
  9. Toilets, Urinals, Sinks and Showers
  10. Kitchen & Appliance Cleaning Plan

6. Infections

  1. Infections Introduction
  2. Staphylococcus aureus
  3. Vancomycin-Resistant Enterococci (VRE)
  4. Clostridium difficile (C. difficile)
  5. Tuberculosis
  6. Norovirus
  7. Blood-Borne Viruses

7. Health and Safety

  1. Health and Safety Introduction
  2. Safe Use and Handling of Cleaning Products
  3. Cleaning Equipment Introduction
  4. Safe Working Practice
  5. Visual Checks of Electrical Equipment
  6. Electrically powered Equipment Safety Guidance
  7. Care in the Use of Cleaning Machinery

What Else Do I Get?

Flexible solutions and cost effective for everyone, individual to large businesses alike

Our systems are designed to handle the requirements of any organisation – sole trader, business, public sector or charity – with the care and attention to each individual trainee. We understand the uniqueness of everyone’s situation, tell us about your requirements and we will tell you where we can fit in.

  • Individual

    • A single user account
    • 6 months access
    • Online Expert Support & Assistance
    • Access to special offers

  • Micro Businesses

    • 2 to 5 user accounts
    • 30% off bulk purchase
    • 6 months access
    • Online Expert Support & Assistance
    • Fully Invoiced
    • Access to special offers

  • Small Businesses

    • 6 to 20 user accounts
    • 60% off bulk purchase
    • 6 months access
    • Online Expert Support & Assistance
    • Fully Invoiced
    • Access to special offers

  • Medium/Large Businesses & Charities

    • 21+ user accounts
    • 6 months access
    • Online Expert Support & Assistance
    • Fully Invoiced
    • Access to special offers

   Discounts are automatically applied during checkout – simply add the required quantity and purchase.

Certified & Accredited

Where will this take you?

You will receive a personalised certificate (1 per user), each with a unique certification number. The certificate can be validated by simply contacting us.

You will be entitled to use the title of certified Cleaning Masterclass cleaner.

Course Delivery

Completely Online: flexible, convenient and cost effective

The course is delivered through our own custom-built online training centre. Online learning is flexible, convenient and cost effective for the trainee and for companies seeking to train a number of staff members.

Learn more about the advantages and benefits of our online learning…