Good Working Practice

Site Safety Training Course

Cleaner Training Re-invented


This unique online course focuses on risk and safety management for cleaners and cleaning team working on a site, and not just a building site but any work place. This course looks at a wide range of risk and safety issues that all cleaners and cleaning businesses face everyday – and must by law. Cleaning has always been seen as a low risk occupation, but that myth is firmly dispelled in this course as you progress down the sections.

Cleaning has one of the highest short-term incident records, including musculoskeletal problems and skin problems handling chemicals. It is not a low risk occupation, it simply is a neglected area of health and safety – this course establishes a firm foundation and highlights all the key issues and how to put them right.

The course is certified and accredited to The Cleaning Masterclass, where all the tutors and course developers are professional cleaners and cleaning consultants with many years (20+ years) of practical and professional cleaning experience in a very wide range of industries.

Ideal For:

Individuals coming into the cleaning industry without any prior knowledge of cleaning

Individuals already in the cleaning industry wanting to retrain or expand on their training

Cleaning companies wanting to train their cleaners and supervisors

Construction companies wanting to train their cleaning staff

In-house cleaning teams (public and private sector)

In-house cleaning teams (public and private sector)

Ready To Start?

What will you get from the course?

A thorough understanding of the principles of safety in a working environment and why they are essential

Skills in identifying, evaluating and mitigating potentially dangerous workplace situations.

Knowledge of the hazards of using and handling chemicals

Skills and knowledge in handling difficult cleaning tasks.

Knowledge in establishing First Aid and Accident procedures for a workplace of any size

Comprehensive knowledge in the types of personal protective equipment (PPE) and what is required

Comprehensive knowledge in working at height and the access equipment commonly used

The ability to work safely with electrical and non-electrical cleaning equipment

Comprehensive knowledge in in the safe use, handling and storing of detergents and cleaning products

The skills to spot potentially unsafe electrical cleaning equipment

Download Syllabus

Course Structure & Summary

Understand how to work to and develop an entire cleaning system


The course is divided into 8 main sections, each one plays a key role in an overall site safety plan, and each one is vital for a safe functioning workplace.

The course starts with one of the most important (and one of the most neglected) aspects of site safety, that of your behaviour and attitude on site/workplace. This has such a profound impact on safety, not just for the cleaner but also for everyone. The course then discusses individual topics, like pieces of a jigsaw that when fitted together complete the picture of site safety. Central to this picture is risk management and the able to accurately evaluate risk and the consequences of actions; this is important preparation for a risk assessment.

Somewhat unique to the cleaning industry is the use of potentially hazardous chemicals and an under-estimation of their consequences to cause harm. Therefore, the safe use, handling and storage of chemicals and cleaning products is discussed in detail.




Site Safety Principles

This section looks broadly at the principles of site safety, including site health and safety inductions. This section also looks at one of the most under-looked but equally important aspect of site safety – good site behaviour. Also looking in detail:

  • Health & Safety Inductions and their delivery
  • General Site Safety Principles
  • Site Behaviour
  • Good Housekeeping & Good Cleaning Practice

Fire Safety

In order to understand and appreciate the importance of fire safety you need to understand the principles of fire hazards. This section looks the important concepts in developing a fire safety plan, also looking in detail are:

  • Identifying fire hazards
  • Sources of ignition, fuel and oxygen
  • Evaluate and reduce the risk of a fire occurring
  • Fire extinguisher types
  • Types of fire

Water as a Hazard

Water is essential in cleaning, it’s needed to carry away soiling, but sometimes water is not a practical, or a safe, way of cleaning. Sometimes the very presence of water can often make the cleaning job harder than it needs to be. Sometimes water can pose a significant safety risk. This section looks at the risks posed by the presence of water and looks at when water can or cannot be used.


First Aid & Accident Procedures

It is vital – and a legal requirement in most countries – to have provision for first aid and knowledge accident procedures. This sections takes first aid and accident procedures together  and develops the requirements you need in any workplace, of any size.

Within first aid the main focus is the first aid kit, what must be included and what size the kit should be (depending on the site and the number of staff).

Within accident procedures the main focus is what to do and how to record and report (if necessary) an accident. This legal requirement also requires there to be some form of investigation afterwards and all points raised to be noted.


Health and Safety

This section looks at basic health and safety covering the safe use and handling of cleaning equipment and products, including personal protective equipment (PPE).

This section is further sub-divided into:

  • Electrical Safety – guidance in the safe use of electrically powered cleaning equipment
  • Working at Height – guidance working Scissor lifts and ‘cherry pickers’, fixed and mobile scaffolding and ladders and step ladders
  • Dust & Soils – many substances encountered during the cleaning process present a health and safety risk. e.g very fine stone dust, human or animal waste and wood dust.
  • Personal Protective Equipment (PPE) – full guidance on the different types of PPE covering all areas of the body, everything from different hats to different types of safety boots

Risk Management

This section is centred around the probable consequences of actions in order to fully and accurately assess risk. With every action there are numerous consequences, covering harm to individuals (directly and indirectly), environment, financial harm to the business and equipment damage.

Taking this holistic view of risk during the initial evaluation, can prevent costly damage. In this section you will understand how to rank risk based on consequence and then further evaluate the risk based on likelihood (probability of it occurring) to create of list of preventative measures in order of priority.

This process is a critical step in creating a risk assessment, which is the next part of this section. The second part of this section looks at risk assessments and method statements and how to create them.


Chemical Safety

Broadly, this section looks at the safe use, handling and storage of cleaning chemicals and cleaning products. Physical injuries caused by strain, lifting, slipping and falling are often acute injuries requiring immediate attention, whereas injuries caused by chemicals are often chronic and the symptoms delayed, although no less severe.

The damage caused by improper use, handling and storage of chemicals can have a huge impact on a business. Imagine the injury caused and the cost of repairing a damaged floor because the cleaning product was used incorrectly.

Chemicals and how they are used can cause numerous injuries, but where do you start to understand the risks involved in order to complete a risk assessment? This section will show you the sources of safety information at your disposal, as well as giving you a large range of fundamental principles covering all aspects of chemical safety.


Detergents & Cleaning Products

This section follows on from the previous section on chemical safety and focuses on choosing suitable cleaning detergents and products. This section looks at:

  • The basic composition of detergents
  • How to choose a detergent product
  • Acids, alkali and neutral cleaning products
  • pH, dwell timing, dilution and rinsing
  • Detergent problems and their remedies

Certified & Accredited

Where will this take you?

You will receive a personalised certificate (1 per user), each with a unique certification number. The certificate can be validated by simply contacting us.

You will be entitled to use the title of certified Cleaning Masterclass cleaner.

What Else Do I Get?

Flexible solutions and cost effective for everyone, individual to large businesses alike

Our systems are designed to handle the requirements of any organisation – sole trader, business, public sector or charity – with the care and attention to each individual trainee. We understand the uniqueness of everyone’s situation, tell us about your requirements and we will tell you where we can fit in.

  • Individual

    • A single user account
    • 6 months access
    • Online Expert Support & Assistance
    • Access to special offers

  • Micro Businesses

    • 2 to 5 user accounts
    • 30% off bulk purchase
    • 6 months access
    • Online Expert Support & Assistance
    • Fully Invoiced
    • Access to special offers

  • Small Businesses

    • 6 to 20 user accounts
    • 40% off bulk purchase
    • 6 months access
    • Online Expert Support & Assistance
    • Fully Invoiced
    • Access to special offers

  • Medium/Large Businesses & Charities

    • 21+ user accounts
    • 6 months access
    • Online Expert Support & Assistance
    • Fully Invoiced
    • Access to special offers

   Discounts are automatically applied during checkout – simply add the required quantity and purchase.

Course Delivery

Completely Online: flexible, convenient and cost effective

The course is delivered through our own custom-built online training centre. Online learning is flexible, convenient and cost effective for the trainee and for companies seeking to train a number of staff members.

Learn more about the advantages and benefits of our online learning…
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