This unique online course focuses on risk and safety management for cleaners and cleaning team working on a site, and not just a building site but any work place. This course looks at a wide range of risk and safety issues that all cleaners and cleaning businesses face everyday – and must by law. Cleaning has always been seen as a low risk occupation, but that myth is firmly dispelled in this course as you progress down the sections.
Cleaning has one of the highest short-term incident records, including musculoskeletal problems and skin problems handling chemicals. It is not a low risk occupation, it simply is a neglected area of health and safety – this course establishes a firm foundation and highlights all the key issues and how to put them right.
The course is certified and accredited to The Cleaning Masterclass, where all the tutors and course developers are professional cleaners and cleaning consultants with many years (20+ years) of practical and professional cleaning experience in a very wide range of industries.
Individuals coming into the cleaning industry without any prior knowledge of cleaning
Individuals already in the cleaning industry wanting to retrain or expand on their training
Cleaning companies wanting to train their cleaners and supervisors
Construction companies wanting to train their cleaning staff
In-house cleaning teams (public and private sector)
In-house cleaning teams (public and private sector)
A thorough understanding of the principles of safety in a working environment and why they are essential
Skills in identifying, evaluating and mitigating potentially dangerous workplace situations.
Knowledge of the hazards of using and handling chemicals
Skills and knowledge in handling difficult cleaning tasks.
Knowledge in establishing First Aid and Accident procedures for a workplace of any size
Comprehensive knowledge in the types of personal protective equipment (PPE) and what is required
Comprehensive knowledge in working at height and the access equipment commonly used
The ability to work safely with electrical and non-electrical cleaning equipment
Comprehensive knowledge in in the safe use, handling and storing of detergents and cleaning products
The skills to spot potentially unsafe electrical cleaning equipment
The course is divided into 8 main sections, each one plays a key role in an overall site safety plan, and each one is vital for a safe functioning workplace.
The course starts with one of the most important (and one of the most neglected) aspects of site safety, that of your behaviour and attitude on site/workplace. This has such a profound impact on safety, not just for the cleaner but also for everyone. The course then discusses individual topics, like pieces of a jigsaw that when fitted together complete the picture of site safety. Central to this picture is risk management and the able to accurately evaluate risk and the consequences of actions; this is important preparation for a risk assessment.
Somewhat unique to the cleaning industry is the use of potentially hazardous chemicals and an under-estimation of their consequences to cause harm. Therefore, the safe use, handling and storage of chemicals and cleaning products is discussed in detail.
This section looks broadly at the principles of site safety, including site health and safety inductions. This section also looks at one of the most under-looked but equally important aspect of site safety – good site behaviour. Also looking in detail:
In order to understand and appreciate the importance of fire safety you need to understand the principles of fire hazards. This section looks the important concepts in developing a fire safety plan, also looking in detail are:
Water is essential in cleaning, it’s needed to carry away soiling, but sometimes water is not a practical, or a safe, way of cleaning. Sometimes the very presence of water can often make the cleaning job harder than it needs to be. Sometimes water can pose a significant safety risk. This section looks at the risks posed by the presence of water and looks at when water can or cannot be used.
It is vital – and a legal requirement in most countries – to have provision for first aid and knowledge accident procedures. This sections takes first aid and accident procedures together and develops the requirements you need in any workplace, of any size.
Within first aid the main focus is the first aid kit, what must be included and what size the kit should be (depending on the site and the number of staff).
Within accident procedures the main focus is what to do and how to record and report (if necessary) an accident. This legal requirement also requires there to be some form of investigation afterwards and all points raised to be noted.
This section looks at basic health and safety covering the safe use and handling of cleaning equipment and products, including personal protective equipment (PPE).
This section is further sub-divided into:
This section is centred around the probable consequences of actions in order to fully and accurately assess risk. With every action there are numerous consequences, covering harm to individuals (directly and indirectly), environment, financial harm to the business and equipment damage.
Taking this holistic view of risk during the initial evaluation, can prevent costly damage. In this section you will understand how to rank risk based on consequence and then further evaluate the risk based on likelihood (probability of it occurring) to create of list of preventative measures in order of priority.
This process is a critical step in creating a risk assessment, which is the next part of this section. The second part of this section looks at risk assessments and method statements and how to create them.
Broadly, this section looks at the safe use, handling and storage of cleaning chemicals and cleaning products. Physical injuries caused by strain, lifting, slipping and falling are often acute injuries requiring immediate attention, whereas injuries caused by chemicals are often chronic and the symptoms delayed, although no less severe.
The damage caused by improper use, handling and storage of chemicals can have a huge impact on a business. Imagine the injury caused and the cost of repairing a damaged floor because the cleaning product was used incorrectly.
Chemicals and how they are used can cause numerous injuries, but where do you start to understand the risks involved in order to complete a risk assessment? This section will show you the sources of safety information at your disposal, as well as giving you a large range of fundamental principles covering all aspects of chemical safety.
This section follows on from the previous section on chemical safety and focuses on choosing suitable cleaning detergents and products. This section looks at:
You will receive a personalised certificate (1 per user), each with a unique certification number. The certificate can be validated by simply contacting us.
You will be entitled to use the title of certified Cleaning Masterclass cleaner.
Our systems are designed to handle the requirements of any organisation – sole trader, business, public sector or charity – with the care and attention to each individual trainee. We understand the uniqueness of everyone’s situation, tell us about your requirements and we will tell you where we can fit in.
The course is delivered through our own custom-built online training centre. Online learning is flexible, convenient and cost effective for the trainee and for companies seeking to train a number of staff members.