"I am extremely happy with the training and service provided"

"I learnt a lot from your course – to walk around the area first and plan the clean before cleaning. "

"We have taken practises learnt in the training and adapted them into our working practises with great results, definitely recommend Cleaning Masterclass."

"I am grateful for the technical information and will make good use of it."

"Thanks again for all your help, Howard and Janette are currently trailing all the method statements and together we are putting together a comprehensive museum cleaning schedule."

"Thank you, you have really helped me"

"****** advised us on areas of the school which we capsule be cleaning slightly differently but would greatly improve the results."

Thanks for your time the other week, the cleaners said it was very useful for them - I will get you to do the other three schools at some point

"Thank you for working with our cleaners and getting them to understand the key points"

I just wanted to give you a little feedback from last week. You did a great job of training the cleaners. I’m glad I came across you and decided to work with you. It’s really great how you just knew which areas we would need to cover as a school. You did a thorough job on the day and I felt the way you did the practical training was brilliant and helped reinforce the learning. Additionally, the literature you sent across is fantastic, so comprehensive and relevant to us as a school whilst remaining easy to read, understand and follow. Thank you again.

"Thank you for going through floor care with our staff. "

"Your training helped us understand safety in cleaning more than we thought, especially in cutting down our slips problems."

"Rafael has provided support after the training as well, looking over the method statements, suggesting products and assisting with compliance, this has been a great help, ensuring everything we learnt is put into practise properly."

"...I'm enjoying this a lot so far. I like the in depth information along with the detailed pictures..."

"Thank you for providing a comprehensive training course on such short notice"

"Thank you for coming in on Monday, your training helped us to see where we were sadly lacking"

"Since the training was completed I have exchanged several emails with ****** who has always been more then happy to help me. I will be getting in touch to enquire about other areas of training which will help our school.”

“****** provided myself and several members of our school with very informative and extremely useful training. Providing paper workbooks for us to reference to. We were shown some practical tips and skills which proved very helpful during our recent summer clean. to help me. "

"You helped explain cleaning in a simple and effective way to my cleaners"

"I'm glad that I took this course ! I'm looking forward to practicing what I've learned in my job"

"Thank you for the handbook, I really do think that could be very useful to the team here. It provides all of the information in a detailed and concise manner that they could have at their fingertips whenever they needed. It also gives space for them to jot down their own room plans and important key information for themselves."

"After your training we changed some of the ways we clean, we are pleased with the results."

Thanks for your training last week we found it very useful and will be recommending you to other Practices

"Both Mary and I thought that you delivered a knowledgeable training and I am happy that now the team has the base to provide a good service."

"I learnt a lot from your course, things I never thought about or existed. I didn’t know what pH was or what damage bleach can do"

"This course has given me more insight on the Cleaning process and what's needed along with procedures of doing cleans"

"...thank you too for delivering a very informative course to my cleaning team, they were pleased with all they learned"

"We thought we knew everything we needed to know about cleaning, you helped us see how wrong we were"

"Cleaning Masterclass provided us with onsite bespoke training to managers and the domestic staff team. The training on the day was clear and relevant to our practises, "Rafael invited engagement from our domestic staff team and had us all working together."

"I recently started as the head of housekeeping and I inherited a number of serious problems with our cleaners, thank you for providing training and technical help in sorting out these problems."

"...your knowledge and expertise have been a great help with regards to the caretaking review I'm currently undertaking. I have took on board some your recommendations and are in the process of implementing them. Hopefully the next time we use your company for training you will see a massive improvement in the service we are providing."

"This was exactly what we needed..."

"I’ve been to many classes and seminars before, you are the only one who explained why things should be done and not just to say they shouldn’t"

Thank you so much!! The information that you have sent through is exactly what I was looking for. The booklet will be the perfect basis and starting point for me to create our staff training programme.