Understanding attitudes to risk in cleaning is not just about numbers and procedures; it's largely about people. By acknowledging the subjective nature of risk perception and addressing the factors that...
When cleaning services fail to meet expectations, there's often an instinctive rush to address what's immediately visible—a dirty floor gets mopped again, a missed area gets cleaned, or a complaint...
Whilst training undoubtedly serves as a valuable tool for improving service quality and maintaining standards, it isn't always the appropriate solution. In fact, defaulting to training without proper analysis can...
Many organisations struggle with upholding consistent cleaning standards, often leading to dissatisfied employees and visitors, and customer complaints. The fallout of which, if not resolved, frequently leads to a damaged...
Wool is still the material of choice for carpets and has been for centuries, even with the advent of synthetic fibres. Wool is naturally designed to be highly durable, inherently...
Domestic cleaners and housekeepers play a hugely important role in the health and safety of vulnerable people in their own homes. Their vital role is in maintaining a clean, safe...
To empower cleaning staff with the knowledge and skills they need to carry out their duties effectively and safely, we have just launched a major update to our comprehensive ‘Introduction...
Through our experience and knowledge of the cleaning industry, we offer a manual handling and safe working practices training that is completely designed to address and reduce the risks of...
What is the end goal of your cleaning work? It is to meet the expectations and needs of the customer by providing a quality cleaning service, but how do you...
Training is a powerful tool with which we can use to shape and mould cleaning staff into a model that best contributes to the overall success of the business. But,...